Quick Heal MobiSMART Pro

Device Protection

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A. Quick Scan

Quick scan enables you to quickly scan all your device apps and files for any threat. If any threat is detected, an appropriate action is recommended that can fix the threat.

To scan your device, follow these steps.

  1. Open Quick Heal app.
  2. On the Dashboard, navigate to Device Protection > Quick Scan.
  3. Tap Scan to start scanning.
  4. Tap Stop Scan if you want to stop the scanning process.

The results of the scan will be available Threats Detected and Apps Scanned count.

If any threat is detected in an app, an option to select and uninstall the app is displayed.

B. Deep Scan

Deep Scan helps to scan all the files, folders and apps on your device for possible threats, infections and vulnerabilities. It is more powerful than Quick Scan as it also checks for any fake apps and anti-keylogger malware installed on your phone that may steal information and confidential data.

If any threat is detected, an appropriate action is recommended that can fix the threat.

To scan your device, follow these steps.

  1. Open Quick Heal app.

  2. On the Dashboard, navigate to Device Protection > Deep Scan.

  3. Tap Scan.
    Deep scan of your device starts. Ensure that you have granted permission to enable scanning.
    You can view two options:

    • Stop Scan: To stop the scanning process
    • Scan in the background: Scan will run automatically in the background and you can use other features and apps on your device.

    If any threat is detected, you can take appropriate action to fix it. Threat report on metaProtect is generated as a result of the Deep Scan. To get full information about the threats detected, see Threat Report.

C. Wi-Fi security

Wi-Fi Security checks if the Wi-Fi that your device is connected to is safe for financial transactions.

Wi-Fi Security also checks if your network is secure from vulnerabilities and is password protected.

To configure Wi-Fi Security, follow these steps:

  1. Open Quick Heal app.
  2. In the Dashboard, navigate to Device Protection > Wi-Fi Security.
  3. Enter the PIN.
  4. Toggle the Wi-Fi Security button to enable this feature. After Wi-Fi Security is enabled, it will check if the Wi-Fi network you are connecting to is secure.

D. SafePe

The SafePe feature protects all your financial apps that you use for financial transactions such as Google Pay, Paytm and others. It ensures that your payment apps are safe for online shopping, banking, and paying bills.

It performs several checks in the background such as malware infections or unknown security vulnerabilities before making any financial transactions using any app. This ensures your financial data is safe and secure with you.

To configure SafePe, follow these steps:

  1. Open Quick Heal app.
  2. On the Dashboard, navigate to Device Protection > SafePe. Turn on the toggle button to enable SafePe protection.
  3. Tap Add An App. A list of apps is displayed. Select the app for which you want to enable SafePe protection. You can select multiple apps for SafePe protection.
  4. Tap Add. The app is added to the protected list.

    5. Note: When you install Quick Heal, it automatically adds payment apps into SafePe list and secures the financial transactions.

E. Threats Report

Quick Heal generates regular reports that help you gauge the real-time security status of the device.

You can take appropriate action on an infected app or even restore the quarantined files, which you think are useful to you.

Five types of detected threats are available:

i. Resolved Threats

The Resolved Threats option displays the list of threats which have been resolved. Once an active threat is resolved from Active Threats list, it is moved to the Resolved Threats list.

To view the resolved threats, follow these steps:

  1. Open Quick Heal app.
  2. On the Dashboard, navigate to Device Protection > Threat Reports. The count for each threat type is displayed.
  3. Tap Resolved Threats. The list of resolved threats is displayed.

ii. Active Threats

The Active Threats option displays the list of unresolved threats present in your device.

You can view the list of Active threats and take the appropriate action suggested against each threat to resolve it.

To view Active threats, follow these steps:

  1. Open Quick Heal app.
  2. On the Dashboard, navigate to Device Protection > Threat Reports. The count for each threat type is displayed.
  3. Tap Active Threats. The list for Active Threats along with its suggested actions is displayed as follows:
    • To remove an application for which an Active Threat is detected, select the application and tap Uninstall > OK. The application will be uninstalled from the device.
    • To ignore, tap Skip.

iii. Vulnerable Threats

This option displays the list of vulnerable apps and files detected during the scan. They can infect your system if left unattended.

You can take appropriate action suggested again each threat to protect your device as follows:

  • You can uninstall the vulnerable apps.
  • In case you feel that file or app is safe to use, you can mark it as trusted. After you trust any particular app or file, it will be moved to the bottom of the list.

To perform actions on vulnerable apps and files, follow these steps:

  1. Open Quick Heal app.

  2. On the Dashboard, navigate to Device Protection > Threat Reports.

  3. In the displayed list, tap Vulnerable Threats. The list of vulnerable threats is displayed. The following options are displayed:

    • Trust: Tap the Trust option to make the vulnerable app or file as trusted entity.
    • Uninstall: Use this option to uninstall any application.
    • Delete: Use this option to remove the files from the device.

iv. Quarantined Threat

All suspicious files and apps that seem harmful for your device are moved to Quarantined folder. This is a secure environment where suspicious files are locked, and they cannot infect the system. You can always restore or delete these files as per your need.

Quarantined files are automatically deleted after a fixed duration to save your system space.

To restore the files, follow these steps:

  1. Open Quick Heal app.

  2. On the Dashboard, navigate to Device Protection > Threat Reports.

  3. In the displayed list, tap Quarantined. The list of Quarantined files is displayed.

    • To restore the files, select the check box next to the files, and then tap Restore. The files are restored to their original location.
    • To delete the files, tap Delete.

v. Ignored Threats

The Ignored Threats option displays the list of apps and files that Quick Heal found to be suspicious, but you selected to ignore it from the threats list. It may be because you trust the app or file and consider it safe to use.

Once you ignore any threat from the Active Threat list, they are moved to the Ignored Threat list.

You can clear the list by tapping the Clear option.

To view the ignored threats, follow these steps:

  1. Open Quick Heal app.
  2. On the Dashboard, navigate to Device Protection > Threat Reports.
  3. In the displayed list, tap Ignored Threats. The list of ignored threats is displayed.

    4. Note: When user takes Ignored the Active/detected threat then it moves to the Ignored threat list.

 

 

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