Settings - Product Documentation

Settings section includes those features that allow you to configure Internet connection, create emergency disk, and other settings.
Settings includes the following features:

A. Restore Default

This feature allows you to revert the settings customized by you to the default settings. This is very helpful when you change the default settings but you are not satisfied with the protection or you feel your protection is being compromised. You can restore the system default settings.

To restore default settings, follow these steps:

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings and then click Restore Default.
On the Restore Default Settings, click Yes to confirm restoring all settings to default.

B. App Updates

This feature helps your device take the updates of the latest virus signatures automatically. It is advisable that you keep your Quick Heal antivirus up-to-date for protection against new and unknown malwares and viruses.

To take the updates regularly, ensure the following conditions.

You must always keep the App Update turned on.
You must set an update mode to take the updates.

i. Configuring App Updates

To configure App Update, follow these steps:

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings > App Update.
Turn App Update on by clicking the toggle button. By default, App Updates is turned on.
Select Show notification window for product updates, if you want to get notified about the update of Quick Heal antivirus. By default, this option is turned on.
Select the update mode from the following options:
- Automatic download from Internet: Helps you download the updates to your computer from the Internet.
- Pick update files from specified path: Helps you pick the updates from a local folder or a network folder.
Select further options as required.

Copy downloaded update files to specific location Helps you save a copy of the updates on a local drive of your computer.
Pick update files from specified path. If you select this option, click Browse and navigate to the folder containing the update files. You will have to manually place the update files in this location so that they can be picked up by Quick Heal application.

Select the upgrade mode from the following options:
- Select option to Check for the latest version of Quick Heal antivirus.
  - Notify me when upgrade is available: Select this option if you want to be notified when there is a new upgrade available.
  - Automatically download the upgrade: Select this option if you want a new upgrade when available get downloaded automatically on your system. Then you need to install it to upgrade your current version.
To save your settings, click Save.

Selecting Update Mode

Quick Heal antivirus provides multiple update modes that you can select according to your convenience.

Pick update files from specified path

Picking the updates is helpful in two ways.

Single computer: If your computer where Quick Heal antivirus is installed is not connected to the Internet.
Multiple computers: You can download the updates on a single computer to save the Internet bandwidth and pick up the updates for all computers in the network.

Note: To save the update at this location, you must keep this option selected.

C. Self Protection

This feature helps you protect Quick Heal AntiVirus Pro so that its files, folders, configurations and registry entries configured against malware are not altered or tampered in any way. It also protects the processes and services of Quick Heal AntiVirus Pro. It is recommended that you always keep Self Protection on. By default, this option is turned on.

i. Configuring Self Protection

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to Settings > Self Protection.
Turn Self Protection on.
By default, Self Protection is turned on.

D. Password Protection

This feature allows you to restrict unauthorized people from modifying the Quick Heal AntiVirus Pro settings so that your security is not compromised. It is recommended that you always keep Password Protection turned on.

i. Configuring Password Protection

To configure Password Protection, follow these steps:

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings and then click Password Protection. Turn Password Protection on.
The Password Protection feature is turned off by default.
In Enter password,text box enter a new password if you are setting the password for the first time, and then enter the same password in Confirm password.
If you are setting the password for the first time, then Enter old password will not be available.
To enable safe mode protection, select Enable password protection for Safe mode .
Click Save.

Safe Mode Protection

If you run Windows in Safe Mode, your computer starts with only basic files and drivers and the security features of Quick Heal AntiVirus Pro are disabled by default. In such a situation, unauthorized users may take advantage and steal data or modify the settings of the Quick Heal AntiVirus Pro features.

To prevent access to your system by any unauthorized users, you can configure Safe Mode Protection. Once you configure it, you need to provide a password to work in Safe Mode.

E. View Quarantine Files

This feature helps you safely isolate the infected or suspected files. When a file is quarantined, Quick Heal antivirus encrypts the file and keeps it inside the Quarantine directory.

Being kept in an encrypted format, these files cannot be executed and hence are safe. Quarantine also keeps a copy of the infected file before repairing. You can take a backup of the files also before taking an action.

i. To view Quarantine Files

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings > Quarantined Files.

A list of all quarantined and backed up files is displayed.
You can take any of the following actions on the quarantined files:

Add: Helps you quarantine a file manually. Click Add, browse, and select the file that you want to quarantine and confirm the action.
Restore : Helps you restore a quarantined file to its original location.
When you find a quarantined file trustworthy and try to restore it, an option for adding the file to the exclusion list appears. You can add the file to the exclusion list so that the same file is not treated as suspected and quarantined again.
Remove: Helps you delete a quarantined file. Select a quarantined file, click Remove and confirm.
Submit for Analysis: Helps you send a quarantined file to the Quick Heal research labs for analysis. Enter your email address and click Submit. We will analyze the file and create an appropriate solution in future.

To close the Quarantine dialog, click Close.

F. Advanced Settings

You can create an emergency disk and configure Internet proxy settings if required through this section.
This feature includes:

Create Emergency Disk
Internet Settings

a. Create Emergency Disk

You can create your own emergency bootable Disk that will help you boot your Windows computer system and scan and clean all the drives including NTFS partitions. This Disk helps in cleaning badly infected system from the files infecting viruses that cannot be cleaned from inside Windows.

The Emergency Disk will be created with the latest virus signature pattern file used by Quick Heal AntiVirus Pro on your system.
To create an Emergency Disk, follow these steps:

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings > Advanced Settings and then click Create Emergency Disk.
On the Create Emergency Disk screen, click the link and download the required package for emergency tool depending on your OS architecture.
Extract the downloaded package on your system. For example: c:\my documents\qhemgpkg.
Click Browse, and navigate to the folder of t he extracted package path, and click Next.
To create Emergency Disk, select any one of the options that are displayed on the screen. For example, select either Create Emergency USB disk or Create Emergency CD/DVD.

Note: Creating Emergency Disk using CD/DVD is not supported on Microsoft Windows 2003 and earlier versions. However, you can create Emergency Disk on USB drives.
Select the disk drive to be converted to an Emergency Disk and click Next.
On successful creation of an Emergency Disk, a message is displayed.

i. Things to remember while creating an Emergency Disk

It is recommended that you retain a copy of the extracted package on your system.
While using a USB device, rewritable CD/DVD, take a backup as the device will be formatted.
To boot the system from either USB or CD/DVD, you have to set Boot sequence in BIOS.
Once the scan is complete, you must remove the Emergency USB disk or CD/DVD before restarting the computer, otherwise it will again boot in the boot shell.

ii. Using Emergency Disk

Insert Emergency Disk in your CD/DVD/USB drive.
Restart your system.
Emergency Disk starts scanning all the drives automatically. It will disinfect the infection, if found.
Restart your system.

b. Internet settings

This feature helps you turn proxy support on, set proxy type, configure IP address, and port of the proxy for using Internet connection. If you are using a proxy server on your network, or Socks Version 4 & 5 network, you need to enter the IP address (or domain name) and port of the proxy, SOCKS V4 & SOCKS V5 server in the Internet settings. If you configure the Internet Settings, you have to enter your user name and password credentials.

The following Quick Heal AntiVirus Pro modules require access to the Internet and may depend on the settings configured.

Registration Wizard
Quick Update
Data Breach Alert
metaProtect
Submit Device Information

i. Configuring Internet Settings

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings > Advanced Settings and then click Internet Settings.
Click Internet Settings and click the edit Pencil icon to edit the proxy settings. Select the option to Enable proxy settings.
The proxy type, server, port, and user credentials text boxes are activated.
In Type list, select the proxy type from HTTP, SOCKS V4, SOCKS V5 based on as required.
In the Server text box, enter the IP address of the proxy server or domain.
In the Port text box, enter the port number of the proxy server.
Port number is set as 80 for HTTP and 1080 for SOCKS V4, SOCKS V5 by default.
Enter your user name and password credentials.
To save your settings, click Save.

G. Import/Export Settings

This feature allows you to import and export the settings of Quick Heal AntiVirus Pro features.

If you need re-installation or have multiple devices and want the same settings, you can simply export the settings configured on your current device and easily import them on the devices.

Both the default settings and the settings made by you can be exported.

i. Importing and Exporting the Quick Heal AntiVirus Pro Settings

To import or export the Quick Heal AntiVirus Pro settings, follow these steps:

Open Quick Heal AntiVirus Pro.
On the left pane, navigate to More > Settings > Advanced Settings and then click the Import or Export Settings.

Import: Helps you import the settings from a .dat file.
While you import the settings, a caution This will overwrite all settings that you have configured. appears. To confirm importing, click Yes.
Export: Helps you export the current settings to a .dat file.

Upon successful export or import, a message appears. Click OK to close the Import or Export dialogue.

Note:

The settings can be imported from the same product flavor and the same version only. For example, the settings of Quick Heal AntiVirus Pro version 23.00 can be imported to Quick Heal AntiVirus Pro version 23.00 only.

The settings of Scheduled Scans and Password Protection cannot be exported or imported.

If you import settings from a lower version, you might experience some changes in the configured settings. We recommend you restore default settings. Click More > Settings > Restore Default after importing settings from lower versions.