Users

The user who logins to metaProtect portal first becomes the super admin. It can add other users and assign roles to the users as required. It can view devices and license details of all other users.

Adding User

To add a user, follow these steps:

1. On the left pane, navigate to Users > Add User.
2. Enter the name, select a role, and email address.
   You can assign role of admin, member, or child to the user.
3. Click Add.
4. An invitation is sent to the specified email address. The user status will be shown as pending till the user completes the account setup process.
5. Click Done.

Activating newly added User Account

Users who are sent an invitation receives an email on how to set up their metaProtect account.

1. Click Setup Account button in your mail.

   You are redirected to the metaProtect website with the name and email address prefilled.

2. Enter and confirm a password.
3. Click Sign Up and your account will be successfully created.

Viewing User details

1. On the left pane, navigate to Users.

2. Select the User to view the user details. The following details are displayed for every user:

   • Name
   • Role
   • Email
   • Phone Number
   • Age
   • Gender

Deleting a user

1. On the left pane, click Users.

You are redirected to the Users page.

2. Click the user that you want to delete. The user details are displayed.
3. Click Delete User. The selected user is deleted.

Viewing device details

You can view details for your own devices as well as for other user devices added to your account. Follow below steps to view device details:

1. On the left pane, click Users.

   You are redirected to the Users page.

2. Select the user and click View Device.

   You are redirected to the Devices page.

The following details are displayed for the selected user device:

• Device Name
• Phone Number
• Product Name
• Product Key
• OS and Model
• Make
• IMEI
• Wireless Mac Address
• SIM number
• Total Space

Viewing License Details

1. On the left pane, click Users.

You are redirected to the Users page.

2. Click View License and your license details will be displayed.