Remotely Manage Quick Heal

To manage Quick Heal AntiVirus Server Edition on your device through Quick Heal RDM, it is important that you always keep the option Remotely Manage Quick Heal enabled. You can disable this option if you do not want to control the device through the web portal.

To enable Remotely Manage Quick Heal, follow these steps:

1. Open Quick Heal AntiVirus Server Edition.
2. On the left pane, click Settings and then Remotely Manage Quick Heal.
3. Turn Remotely Manage Quick Heal on.
   If you have not added any device yet, the Add your Quick Heal product page appears. This page displays the description about how to add a device along with the link to the Quick Heal RDM portal.

Quick Heal Remote Device Management

Quick Heal Remote Device Management or Quick Heal RDM is a cloud-based web portal that provides you a comprehensive monitoring facility to manage and control computers and laptops remotely.
With Quick Heal RDM, you can view certain security status of the devices, license history and license details, and renew the licenses.

To take advantage of Quick Heal RDM, follow these steps:

• Creating an account with the Quick Heal RDM web portal
• Adding devices to the Quick Heal RDM web portal

Creating an account with the Quick Heal RDM web portal

Before you create an account with Quick Heal RDM portal, you must activate Quick Heal AntiVirus Server Edition on your device with a valid product key. To know about how to activate Quick Heal AntiVirus Server Edition, see Registration of Quick Heal.

1. Once Quick Heal AntiVirus Server Edition is registered on your device, the Quick Heal RDM sign-up screen appears. To get the sign-up invite, enter your email address and then click Next.
   An email about how to activate the Quick Heal RDM account is sent to your email address.
2. Check your email and click the Activate button or copy the given link in your browser.
   You are redirected to the Set Password page of Quick Heal RDM portal.
3. Set your password and then click Save.
   Your account with the Quick Heal RDM portal is created successfully. To manage a device, you must add the device in the Quick Heal RDM portal first.

Signing up with the Quick Heal RDM web portal

You can create an account with Quick Heal RDM directly from the web portal also.
To sign up with Quick Heal RDM, follow these steps:

1. Visit Quick Heal RDM on the following website: https://mydevice.quickheal.com.
2. In the upper right area, click the Sign up button.
3. Enter your username or email address, valid mobile number, and product key.
4. Enter the correct verification code.
   Read the License Agreement and Privacy Policy documents carefully.
5. Select the I agree to the Quick Heal License Agreement and Privacy Policy option.
6. Click Sign up.
   An email about how to activate the Quick Heal RDM account is sent to your email address.
7. Check your email and click the Activate button or copy the link in your browser.
   You are redirected to the set password page of Quick Heal RDM.
8. Set your password and then click Save.
   Your account with the Quick Heal RDM portal is created successfully. To manage a device, you must add the device in the Quick Heal RDM portal first.

Signing up with the Quick Heal RDM web portal with Google account

You can create an account with the Quick Heal RDM portal with your existing Google account also.
To sign up with your Google account, follow these steps:

1. Click the Sign in with Google button.
2. Enter your Username and Password of your existing Google account.
   Read the service agreement and privacy policies carefully.
3. Click Accept.
4. On the Create New Account page, enter your valid mobile number and Product Key.
5. Enter the correct verification code.
   Read the License Agreement and Privacy Policy documents carefully.
6. Select the I agree to the Quick Heal License Agreement and Privacy Policy option.
7. Click Sign up.
   Your account with the Quick Heal RDM portal is created successfully. From now onwards, you can log on to your Quick Heal RDM account using your existing Google account and manage your device.
   On first log on to the Quick Heal RDM, you need to configure the Add Device page. To know how to add a device, see Adding a device to Quick Heal RDM.

Adding devices to the Quick Heal RDM web portal

To manage your devices remotely, you need to add your devices in the Quick Heal RDM. On first log on to the Quick Heal RDM portal after creating an account with it, you are prompted to add devices.

To add a device, follow these steps:

1. Visit Quick Heal RDM Portal on the following website: https://mydevice.quickheal.com.
2. Log on to the Quick Heal RDM portal.
   The Add Device page appears.
3. Type a name to the device and enter the product key.
   You can give any name to the device that you prefer.
4. Click Add.
   A One Time Password (OTP) is generated. To get OTP, go to your desktop application and do the following:
   1. Open Quick Heal AntiVirus Server Edition on your desktop and click Settings.
   2. Turn Remotely Manage Quick Heal on.
      A validation is carried out and OTP is displayed on the Quick Heal Remote Device Wizard.
5. Enter this OTP on the Quick Heal RDM web portal and click Submit.
   The device is added successfully.
6. Once the OTP is validated on the portal, click Next on the Quick Heal Remote Device Wizard on the desktop.
7. To close the wizard, click OK.