To get started, you may need the following information.
1. Prerequisites
Before installing Quick Heal Internet Security Essentials on your computer, follow these guidelines:
- Remove any other antivirus software program from your computer if you have any. If multiple antivirus software products are installed on a single computer, it may result in system malfunction.
- Close all open applications, browsers, programs, and documents for uninterrupted installation.
- Ensure that you have administrative rights for installing Quick Heal Internet Security Essentials.
Enabling Screen Reader Support for Visually Impaired Users
Quick Heal Antivirus is designed to support visually impaired users. To enable screen reader functionality, you will need to download the third-party tool, NVDA version 2024.4.2, from the link provided here: https://dlupdate.quickheal.com/builds/nvda/nvda_2024.4.2.exe
The NVDA screen reader is available for free to all users.
Note: NVDA is only available for PCs running Microsoft Windows 8.1 and later.
2. System requirements
To use Quick Heal Internet Security Essentials, you must ensure the following requirements.
- 2.7 GB disk space
- 4 GB and above RAM
- Internet Explorer 6 or later
- Internet connection to receive updates
- Minimum screen resolution 1024 * 768
- Display Setting: Set recommended value for optimal app display
- The requirements are applicable to all flavors of the operating systems.
- The requirements are applicable to the 32-bit and 64-bit operating systems unless specifically mentioned.
- System requirements may change from time to time. It is advisable that you check for the latest system requirements at http://www.quickheal.com.
- Microsoft Outlook Express 5.5 and later
- Microsoft Outlook 2000 and later
- Netscape Messenger 4 and later
- Eudora
- Mozilla Thunderbird
- IncrediMail
- Windows Mail
- The Email Protection feature does not support encrypted email connections that use Secure Sockets Layer (SSL).
- IPV6 protocol is supported by Quick Heal antivirus.
A. General requirements
B. System requirements
Desktop operating system : Microsoft Windows 11, 10, 8.1, 8 fully patched (32- and 64-bit)
Note:
C. Supported POP3 email clients
Quick Heal Internet Security Essentials supports the following email clients.
Note:
3. Feature specific compatibility
Features | Conditions |
---|---|
Browser Sandbox | • This feature supports Internet Explorer, Google Chrome, Mozilla Firefox-32bit and Microsoft Edge chromium. |
Safe Banking | • This feature supports Internet Explorer, Google Chrome, Mozilla Firefox-32bit and Microsoft Edge chromium. |