Quick Heal Total Security for Mac

Quick Heal Total Security Menus

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The Quick Heal Total Security menus, available on the top left corner on the Quick Heal Total Security Dashboard, give you instant access to the settings and report topics options irrespective of the feature being accessed.

With the Quick Heal Total Security menus, you can configure general settings to take the updates automatically, password-protect your Quick Heal Total Security settings so unauthorized users cannot access your settings, set proxy support, and schedule removing reports from the report list.

Reports

Quick Heal Total Security creates and maintains a detailed report of all important activities such as on virus scan, updates details, changes in settings of the features, and so on.

The reports on the following features of Quick Heal Total Security can be viewed:

  • Scanner
  • Virus Protection
  • Email Protection
  • Browsing Protection
  • Phishing Protection
  • Parental Control
  • Automatic Update

Viewing Reports

To view reports and statistics of different features, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Reports.

    A Reports list appears.

  2. To view the report of a feature, click the report name. For example, if you want to view the report on Virus Protection, click Virus Protection Reports.

The report details list appears. The report statistics on each feature includes Date and Time when the report was created and the reason for which the report was created.

Buttons Actions
Details Helps you view a detailed report of the selected record.
Delete Helps you delete the highlighted report in the list.
Delete All Helps you delete all the reports.
Close Helps you to exit from the window.

Settings

With Settings, you can configure some of the common settings of Quick Heal Total Security such as you can decide whether you want to take the updates automatically, password-protect your Quick Heal Total Security settings so unauthorized users cannot access your settings, set proxy support, and scheduling the removal of reports from the report list. However, the default settings are optimal and ensure complete security to your system.

Settings includes the following.

Automatic Update

With Automatic Update, Quick Heal Total Security can take the updates automatically to keep your software updated with the latest virus signatures to protect your system from new malwares. To get the updates regularly, your machine on which Quick Heal Total Security is installed needs to be connected to the Internet. It is recommended that you always keep Automatic Update enabled, which is enabled by default.

Configuring Automatic Update

To configure Automatic Update, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.
  2. On the Settings screen, turn Automatic Update ON and then click Automatic Update.
  3. On the Automatic Update screen, turn Show notification YES.

    By default this feature is enabled. If Show Notification is turned on, you receive a notification each time new updates are received and you get a notification pop-up on Dashbaord.

  4. Select one of the following:

    • Download from Internet: This option helps you download the updates to your machine from Quick Heal server. This option is selected by default.
    • Pick from specified path: Select this option if you want to pick the updates from a local folder or a network folder. This is helpful when your machine is not connected to the Internet. After selecting this option, browse the path to pick the updates from the shared location.
  5. Switch Save update files to YES.
  6. Select this option if you want to save a copy of the updates downloaded to your local folder or network folder. The Browse button is enabled. The Save update files option is enabled when you select Download from Internet.
  7. Click Browse to specify a folder or network folder to save a copy of the updates downloaded from the Internet.
  8. To save your settings, click Save.

Self Protection

With Self Protection, you can restrict unauthorized users from altering or tampering the files, folders, configurations, and Plist entries of Quick Heal Total Security configured against malware. It is recommended that you always keep Self Protection turned on.

Configuring Self Protection

To configure Self Protection, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.
  2. On the Settings screen, turn Self Protection ON.

    Self Protection is turned on by default.

Password Protection

With Password Protection, you can restrict all other users from accessing Quick Heal Total Security so that no unauthorized users can make any changes in the settings.

You are recommended to always keep Password Protection enabled.

Configuring Password Protection

To configure Password Protection, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.

    Password Protection is turned off by default that you can turn on if required.

  2. On the Settings screen, turn Password Protection ON.

    The password protection screen appears.

  3. Enter password in the New Password text box and then confirm the password by entering it in Retype New Password.
  4. If you are setting the password for the first time, then Existing Password is disabled.
  5. To reset your password, click Password Protection.
  6. To save your setting, click Save.

Proxy Support

With Proxy Support, you can enable proxy support, set proxy type, configure IP address, and port of the proxy for using Internet connection. If you are using a proxy server on your network, or using Socks Version 4 & 5 network then you need to enter the IP address (or domain name) and port of the proxy, SOCKS V4 & SOCKS V5 server in Internet settings.

However, if you configure Proxy Support, you have to enter your user name and password credentials. The following Quick Heal modules require these changes:

  • Registration Wizard
  • Mac Security Update
  • Messenger
  • Web Security (Browser protection, Phishing protection and Parental Control)

Configuring Proxy Support

To configure Proxy Support, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.
  2. On the Settings screen, click Proxy Support.
  3. On the Proxy Support screen, turn Proxy support ON to enable proxy support.

    The Select proxy type, Enter server, Enter port, and user credentials text boxes are enabled.

  4. Select the proxy type from HTTP, SOCKS V4, SOCKS V5 based on your preference.
  5. In the Enter Server text box, enter the IP address of the proxy server or domain name.
  6. In Enter port text box, enter the port number of the proxy server.

    By default port number is set as 80 for HTTP and 1080 for SOCKS V4, SOCKS V5.

  7. Enter user name and password credentials.
  8. To save your settings, click Save.

Report Settings

With Report Settings, you can set rules for removing the reports generated on all activities automatically. You can specify the number of days when the reports should be removed from the list. You can also retain all the reports generated if you need them. However, the default setting for deleting reports is 30 days.

Configuring Report Settings

To configure Report Settings, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.
  2. On the Settings screen, click Report Settings.
  3. On the Report Settings screen, turn Automatically delete reports ON to remove reports after the specified number of days. If you want to retain all the reports generated, turn Automatically delete reports OFF.
  4. Select the period from the Delete after list after which you want the reports to be deleted.
  5. To save your setting, click Save.

Remotely Manage Quick Heal

To manage Quick Heal Total Security on your device through Quick Heal RDM, it is important that you always keep the option Remotely Manage Quick Heal enabled.

However, you can disable this option if you do not want to control the device through the web portal.

To enable Remotely Manage Quick Heal, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.
  2. Turn Remotely Manage Quick Heal on.

If you have not added any device yet, the Add your Quick Heal product page appears. This page displays the description about how to add a device along with the link to the Quick Heal RDM portal.

Quick Heal Remote Device Management

Quick Heal Remote Device Management or Quick Heal RDM is a cloud-based web portal that provides you a comprehensive monitoring facility to manage and control all your computers, laptops, and smartphones remotely.

With Quick Heal RDM, you can view certain security status of the devices, license history and license details, and renew the licenses.

To take advantage of Quick Heal RDM, follow these steps:

  1. Creating an account with the Quick Heal RDM web portal.
  2. Add devices to the Quick Heal RDM web portal.

Creating an account with the Quick Heal RDM web portal

Before you create an account with Quick Heal RDM portal, you must activate Quick Heal Total Security on your device with a valid product key. To know about how to activate Quick Heal Total Security, see Registration of Quick Heal.

  1. Once Quick Heal Total Security is registered on your device, the Quick Heal RDM sign-up screen appears. To get the sign-up invite, enter your email address and then click Next.

    An email about how to activate the Quick Heal RDM account is sent to your email address.

  2. Check your email and click the Activate button or copy the given link in your browser.

    You are redirected to the Set Password page of Quick Heal RDM portal.

  3. Set your password and then click Save.

    Your account with the Quick Heal RDM portal is created successfully. To manage a device, you must add the device in the Quick Heal RDM portal first.

Signing up with the Quick Heal RDM web portal

You can create an account with Quick Heal RDM directly from the web portal also.

To sign up with Quick Heal RDM, follow these steps:

  1. Visit Quick Heal RDM on the following website: https://mydevice.quickheal.com.
  2. In the upper right area, click the Sign up button.
  3. Enter your username or email address, valid mobile number, and product key.
  4. Enter the correct verification code.

    Read the License Agreement and Privacy Policy documents carefully.

  5. Select the I agree to the Quick Heal License Agreement and Privacy Policy option.
  6. Click Sign up.

    An email about how to activate the Quick Heal RDM account is sent to your email address.

  7. Check your email and click the Activate button or copy the link in your browser.

    You are redirected to the set password page of Quick Heal RDM.

  8. Set your password and then click Save.

    Your account with the Quick Heal RDM portal is created successfully. To manage a device, you must add the device in the Quick Heal RDM portal first.

Signing up with the Quick Heal RDM web portal with Google account

You can create an account with the Quick Heal RDM portal with your existing Google account also.

To sign up with your Google account, follow these steps:

  1. Click the Sign in with Google button.
  2. Enter your Username and Password of your existing Google account.

    Read the service agreement and privacy policies carefully.

  3. Click Accept.
  4. On the Create New Account page, enter your valid mobile number and Product Key.
  5. Enter the correct verification code.

    Read the License Agreement and Privacy Policy documents carefully.

  6. Select the I agree to the Quick Heal License Agreement and Privacy Policy option.
  7. Click Sign up.

    Your account with the Quick Heal RDM portal is created successfully. From now onwards, you can log on to your Quick Heal RDM account using your existing Google account and manage your device.

    On first log on to the Quick Heal RDM, you need to configure the Add Device page. To know how to add a device, see Adding devices to Quick Heal RDM.

Adding devices to the Quick Heal RDM web portal

To manage your devices remotely, you need to add your devices in the Quick Heal RDM. On first log on to the Quick Heal RDM portal after creating an account with it, you are prompted to add devices.

To add a device, follow these steps:

  1. Visit Quick Heal RDM Portal on the following website: https://mydevice.quickheal.com.
  2. Log on to the Quick Heal RDM portal.

    The Add Device page appears.

  3. Type a name to the device and enter the product key.

    You can give any name to the device that you prefer.

  4. Click Add.

    A One Time Password (OTP) is generated. To get OTP, go to your desktop application and do the following:

  5. Open Quick Heal Total Security on your desktop and click Settings.
  6. Turn Remotely Manage Quick Heal on.

    A validation is carried out and OTP is displayed on the Quick Heal Remote Device Wizard.

  7. Enter this OTP on the Quick Heal RDM web portal and click Submit.

    The device is added successfully.

  8. Once the OTP is validated on the portal, click Next on the Quick Heal Remote Device Wizard on the desktop.
  9. To close the wizard, click OK.

Removing device from RDM

If you want to activate Quick Heal Total Security on a new device while you have already reached the maximum activation limit allowed, you need to remove one of your devices from RDM. After removing a device, you must uninstall the product from that device also.

To remove a device, follow these steps:

  1. Visit the Quick Heal RDM portal on the following website: https://mydevice.quickheal.com.
  2. Log on to the Quick Heal RDM portal.
  3. Select the device that you want to remove and click the Device Details tab.

    The device details page appears with a Remove button on the right side.

  4. Click Remove.

    The selected device is removed.

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