Updating Software and Cleaning Viruses

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The updates for Quick Heal Total Security are released regularly on the website of Quick Heal that contain detection and removal of newly discovered viruses. To prevent your machine from new viruses, you should have the updated copy of Quick Heal Total Security. By default Quick Heal Total Security is set to update automatically from the Internet. This is done without the intervention of the user. However, your machine must be connected to the Internet to get the updates regularly. Automatic updates can also be applied from local or network path, but that path should have the latest set of definitions.

Some important facts about the Quick Heal Total Security updates are:

  • All Quick Heal Total Security updates are complete updates including Definition File Update and Engine Updates.
  • All Quick Heal Total Security updates also upgrade your version whenever required, thus making the new features and technology available for your protection.
  • Quick Heal Total Security Update is a single step upgrade process.

Updating Quick Heal Total Security from Internet

The Update Now feature keeps your copy of Quick Heal Total Security updated automatically through the Internet. However your machine must be connected to the Internet to get the updates regularly. This feature works for all types of Internet connections (Dialup, ISDN, Cable, etc.).

You can also update Quick Heal Total Security manually whenever required so in any of the followings ways:

  1. Click the Quick Heal Total Security icon in the menu bar, and then select Update Now.
  2. If the Quick Heal Total Security Dashboard is open, click Update Now which appears if the protection is out of date.
  3. Open Quick Heal Total Security, and then on the menu bar, go to Quick Heal Total Security > About Quick Heal Total Security. On the About Quick Heal Total Security page, select Update Now.

    Update of Quick Heal Total Security is initiated.

    Ensure that your machine is connected to the Internet, Total Security Update connects to the Quick Heal Total Security website and downloads the appropriate update files for your software and applies it thereafter to your copy thus updating it to the latest available update file.

Updating Quick Heal Total Security with definition files

If you have the update definition file with you, you can update Quick Heal Total Security without connecting to the Internet. It is useful for Network environments with more than one machine. You are not required to download the update file on all the machines within the network. You can download the latest definition files from the Quick Heal website on one computer and then update all other machines with definition files.

To update Quick Heal Total Security through definition file, follow these steps:

  1. On the Quick Heal Total Security Dashboard, click Settings.
  2. Turn Automatic Update ON, and then click Automatic Update.
  3. Turn Show notification ON to receive notification when updated is needed.
  4. Check Pick from specified path, and then specify the location from where the updates are to be picked up.
  5. To save your settings, click Save.

‚Äč Your copy of Quick Heal Total Security is updated from the specified location.

Update Guidelines for Network Environment

Quick Heal Total Security can be configured to provide hassle free updates across the network. You are suggested the following guidelines for best results:

  1. Setup one computer (may be a server) as the master update machine. Suppose server name is SERVER.
  2. Make QHUPD folder in any location. For example: QHUPD.
  3. Assign the Read-Only sharing right to this folder.
  4. On the Quick Heal Total Security Dashboard, click Settings.
  5. On the Settings screen, click Automatic Update.
  6. Switch Save update files to Yes.
  7. Click Browse and locate the QHUPD folder. Click Open.
  8. To save your setting, click Save.
  9. On all other computers within the network, launch Quick Heal Total Security.
  10. Go to the Settings details screen and select Automatic Update.
  11. Select Pick update files from specified path.
  12. Click Browse.
  13. Locate the SERVER\QHUPD folder from Network Neighborhood. Alternatively, you can type the path as \SERVER\QHUPD.
  14. To save the settings, click Save.

Cleaning Viruses

Quick Heal warns you of a virus infection when:

  • A virus is encountered during a manual scan.
  • A virus is encountered by Quick Heal Total Security Virus Protection/Email Protection.

Cleaning viruses encountered during scanning

Quick Heal Total Security is adequately configured with all the required settings with default installation to protect your machine. If a virus is detected during scanning, Quick Heal Total Security tries to repair the virus. However, if it fails to repair the files of the viruses, such files are quarantined. In case you have customized the default scanner settings, then take an appropriate action when a virus is found.

Scanning Options

During scanning you are provided with the following options for your ease of operation:

Options Description
Status Tab Displays the status on scanning.
Action Tab Displays the action taken on the files.
Skip Folder Helps you avoid scanning the current folder. Scanning moves to other location. This option is useful while scanning a folder which you know contains non-suspicious items.
Skip File Helps you avoid scanning the current file. This option is useful while scanning a large archive of files.
Pause Helps you pause scanning while scanning is under process. This is a temporary break and you may restart scanning after some time.
Stop Helps you stop the scanning process. This is a permanent break and you cannot restart scanning from the same instance.
Close Helps you exit from the scanning process.
Scanning Status Displays the status of scanning process in percent.
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