Quick Heal AntiFraud can be transferred from Android to Android, iOS to Android, Android to iOS, iOS to iOS, mobile to desktop, desktop to mobile.
For multi-device subscribers, migration is initiated when the subscription key usage limit of 3 or 5 devices is reached.
Mobile to Mobile
Follow these steps to migrate from one mobile device to another mobile device having Android.
- Download and open the AntiFraud app on the new device.
- It prompts you to enter your details, such as your name, phone number, email address or Select Google account.
- Click Transfer. The success message appears as Your subscription has been transferred along with the validity date.
As soon as you enter the already registered phone number/email address, you will receive a notification stating: The subscription key for the selected email is active on another device. You will be prompted to transfer it to the new device, with a warning that it will be deactivated on the old device.
If you open AntiFraud on the old device after transferring the license to a new device, the old device will display a piracy alert message. This message will offer the option to uninstall the application from the previous device along with a CTA labeled Sign in that navigates you to the landing screen where you can sign in.
Mobile to Desktop
Follow these steps to migrate from a mobile having Android to a computer device:
- Install, activate, and launch the AntiFraud application on your new computer device.
- Install, activate and open the AntiFraud on a new computer device.
- It prompts you to enter your product key. It fetches your email ID you used while registering the product key.
- Verify your email ID by entering the OTP.
- Click Transfer.
You can locate your product key on your mobile phone where it was previously installed. To find it, open Quick Heal AntiFraud > navigate to the home screen > click on the profile icon at the top right. Here, you will be able to view your subscription key and other relevant details. Please use this key when migrating to your computer device.
The success message appears as Your subscription has been transferred along with the validity date.