Updating Software and Cleaning Viruses

Quick Heal Total Security updates help protect your Mac by providing updates for detecting and removing newly discovered viruses. Keeping the product updated helps ensure that you have the latest available virus definitions and engine updates.

By default, Quick Heal Total Security is configured to update automatically over the Internet. Your device must be connected to the Internet to receive these updates regularly. You can also configure updates to use a local or network path containing the latest update files.

About Quick Heal Total Security Updates

Some important facts about Quick Heal Total Security updates are:

• Updates include Definition File Updates and Engine Updates.
• Updates can also upgrade the product version when required, making new features and technology available.
• The update process is designed as a single-step upgrade.

Updating Quick Heal Total Security from the Internet

The Update Now feature lets you update Quick Heal Total Security over the Internet. Ensure that your device is connected to the Internet before starting an update.

You can start an update manually using any of the following methods:

1. Click the Quick Heal Total Security icon in the menu bar and select Update Now.
2. If the Quick Heal Total Security Dashboard is open, select Update Now when the protection is out of date.
3. Open Quick Heal Total Security. From the menu bar, navigate to Quick Heal Total Security > About Quick Heal Total Security, and select Update Now.

The update process starts. Quick Heal Total Security connects to the Quick Heal website, downloads the appropriate update files, and applies them to your product.

Updating Quick Heal Total Security Using Definition Files

You can update Quick Heal Total Security without connecting each device to the Internet if you have the required update files. This is useful in network environments with multiple devices. You can download the latest update files on one computer and use a shared local or network location to update other computers.

Configuring Updates from a Specified Path

To configure Quick Heal Total Security to use a specified update location, follow these steps:

1. Open the Quick Heal Total Security Dashboard and select Settings.
2. Turn Automatic Update on, and open Automatic Update settings.
3. Turn Show notification on to receive notifications when an update is needed.
4. Select Pick from specified path and specify the location from which update files should be retrieved.
5. Select Save to save your settings.

Quick Heal Total Security can then retrieve update files from the specified location.

Update Guidelines for a Network Environment

In a network environment with multiple computers, you can configure one computer to store update files and allow other computers to retrieve them from a shared network folder.

Setting Up the Master Update Computer

1. Choose one computer, which may be a server, to act as the master update computer. For example, use SERVER as its name.
2. Create a folder named QHUPD in a suitable location.
3. Assign read-only sharing permissions to the folder.
4. Open Quick Heal Total Security and select Settings.
5. Open Automatic Update.
6. Set Save update files to Yes.
7. Select Browse, locate the QHUPD folder, and select Open.
8. Select Save to save the settings.

Configuring Other Computers on the Network

1. Open Quick Heal Total Security on each computer that will retrieve updates from the shared folder.
2. Open Settings and select Automatic Update.
3. Select Pick update files from specified path.
4. Select Browse and locate the shared QHUPD folder on the master update computer. Alternatively, enter the network path \\SERVER\QHUPD.
5. Select Save to save the settings.

Cleaning Viruses

Quick Heal Total Security may alert you to a virus infection in the following situations:

• A virus is detected during a manual scan.
• A virus is detected by Virus Protection or Email Protection.

Cleaning Viruses Detected During Scanning

Quick Heal Total Security is configured with default settings to help protect your device. When a virus is detected during scanning, the product attempts to repair the infected file. If the file cannot be repaired, it is quarantined.

If you have customized the default scanner settings, review the configured actions and take the appropriate action when a virus is detected.

Scanning Options

During scanning, Quick Heal Total Security provides options to help you monitor and control the scanning process.

Important Information

• Connect to the Internet when using Internet-based updates.
• If you use a local or network update path, ensure that it contains the latest update files.
• In a network environment, verify that the shared update folder and its permissions are configured correctly.
• If a detected file cannot be repaired, Quick Heal Total Security may quarantine it.