Email Security

Email Security helps protect your inbox from malicious emails, infected attachments, and unwanted spam. You can configure email protection settings, manage spam filters, and monitor whether your information has appeared in a data breach.

Email Protection

Email Protection checks incoming emails for malware and viruses. It is enabled by default, and we recommend keeping it enabled to help protect your mailbox.

Configuring Email Protection

To configure Email Protection, follow these steps:

  1. Open Quick Heal Total Security.
  2. On the Dashboard, click Email Security.
  3. Turn Email Protection ON.
  4. Click Email Protection to configure its settings.
  5. Turn Notify on email ON if you want to receive an alert when a virus is detected in an email or attachment.
  6. Under the action settings, select one of the following actions:
    • Repair: Attempts to repair infected emails or attachments. If an attachment cannot be repaired, it is deleted.
    • Delete: Deletes infected emails and attachments.
  7. Turn Backup before taking action ON if you want to back up emails before an action is taken.
  8. To restore the default settings, click Set Defaults.
  9. Click Save to apply your changes.

The virus alert displays details such as the virus name, sender email address, email subject, attachment name, and action taken.

Spam Protection

Spam Protection helps filter unwanted emails, including spam, phishing, and inappropriate emails. It is enabled by default, and we recommend keeping it enabled.

Note: Spam Protection is not supported on Apple’s M1 chip.

Configuring Spam Protection

To configure Spam Protection, follow these steps:

  1. Open Quick Heal Total Security and click Email Security on the Dashboard.
  2. Turn Spam Protection ON.
  3. Click Spam Protection to configure its settings.
  4. Turn Tag subject with text ON if you want suspicious emails to be tagged with the word “spam” in the subject.
  5. Under Spam protection level, select one of the following options:
    • Soft: Filters obvious spam emails, with a lower chance of marking genuine emails as spam.
    • Moderate (Recommended): Provides balanced filtering. Some genuine emails may still be identified as spam.
    • Strict: Applies stricter filtering but increases the chance of genuine emails being marked as spam.
  6. Turn White List ON to allow emails from specified addresses to bypass spam filtering. Click Configure to manage the addresses.
  7. Turn Black List ON to filter emails from specified addresses. Click Configure to manage the addresses.
  8. Click OK, then click Save to apply your settings.

Managing the White List

The White List contains email addresses whose messages bypass spam filtering, regardless of their content. Add only addresses you trust.

Adding Email Addresses

  1. Turn White List ON.
  2. Click Configure.
  3. Enter an email address and click Add.
  4. To finish, click OK.

You can also manage the list using these options:

  • Edit: Select an email address and click Edit to modify it.
  • Remove: Select an email address and click Remove to delete it from the list.
  • Import: Import a list of email addresses.
  • Export: Export the email addresses in the list for future use.

Managing the Black List

The Black List contains email addresses whose messages are filtered as spam, regardless of their content.

Adding Email Addresses

  1. Turn Black List ON.
  2. Click Configure.
  3. Enter an email address and click Add.
  4. To finish, click OK.

You can edit or remove an address, import a list of addresses, or export the list for future use.

Important: Do not add the same email address to both the White List and Black List.

Adding Domains to the White List or Black List

You can add specific domains to the White List or Black List to manage emails from those domains.

  1. Turn White List or Black List ON, as required.
  2. Click Customize.
  3. Enter the domain and click Add. To modify an existing entry, select it and click Edit.
  4. Click OK to save your changes.

Note: Enter the domain in the following format: *@mytest.com.

Dark Web Monitoring

Dark Web Monitoring helps you check whether information you monitor, such as your email address or phone number, has appeared in a data breach.

Accessing Dark Web Monitoring

  1. Open Quick Heal Total Security.
  2. Select Email Security.
  3. Select Dark Web Monitoring.

The Dark Web Monitoring screen displays the latest results for your monitored information. You can use the following options:

  • Refresh: Check for the latest results.
  • Edit monitoring info: Add or update the information you want to monitor.
  • View leaks: View available details when a data leak is detected.

Understanding Monitoring Results

  • Results with your info: Shows data leaks found for the information you monitor, such as your email address or phone number.
  • Results with other info: Shows other information found alongside your monitored information in a data leak.

The number of detected leaks is displayed for each type of information.

Note: Dark Web Monitoring does not send notifications in Quick Heal Total Security for Mac. Results are refreshed when you launch the application.

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