Getting Started

To get started, you may need the following information.

1. Prerequisites

Before installing Quick Heal AntiVirus Pro on your computer, follow these guidelines:

• Remove any other antivirus software program from your computer if you have any. If multiple antivirus software products are installed on a single computer, it may result in system malfunction.
• Close all open applications, browsers, programs, and documents for uninterrupted installation.
• Ensure that you have administrative rights for installing Quick Heal AntiVirus Pro.

2. System requirements

To use Quick Heal AntiVirus Pro, you must ensure the following requirements.

A. General requirements

• 2.7 GB disk space.
• 4 GB and above RAM
• Internet Explorer 6 or later.
• Internet connection to receive updates
• Minimum screen resolution 1024 * 768
• Display Setting: Set recommended value for optimal app display

B. System requirements

Desktop operating system : Microsoft Windows 11, 10, 8.1, 8 fully patched (32- and 64-bit)

Note:

• The requirements are applicable to all flavors of the operating systems.
• The requirements are applicable to the 32-bit and 64-bit operating systems unless specifically mentioned.
• System requirements may change from time to time. It is advisable that you check for the latest system requirements at http://www.quickheal.com.

C. Supported POP3 email clients

Quick Heal AntiVirus Pro supports the following email clients.

• Microsoft Outlook Express 5.5 and later
• Microsoft Outlook 2000 and later
• Netscape Messenger 4 and later
• Eudora
• Mozilla Thunderbird
• IncrediMail
• Windows Mail

Note:

• The Email Protection feature does not support encrypted email connections that use Secure Sockets Layer (SSL).

• IPV6 protocol is supported by Quick Heal antivirus.

3. Feature specific compatibility

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