The Reports section in Quick Heal Mac AV provides a record of important activities performed by the product. It helps you review security events, scan activity, protection activity, update activity, and other actions performed by Quick Heal Mac AV.
Reports are maintained separately for different protection and security components. You can select the required report category to review the activities recorded by that component.
Reports can be useful for understanding the security status of your Mac, reviewing actions taken by Quick Heal Mac AV, and troubleshooting security-related issues when required.
About Reports
Quick Heal Mac AV creates and maintains reports for important activities performed by its security and protection components. A report contains records of activities along with relevant information about when the activity occurred and the action performed.
The Reports section provides access to the available reports from a single location. The report categories displayed on the Reports screen correspond to the protection and security components available in Quick Heal Mac AV.
The Reports screen includes the following report categories:
- Scanner Reports
- Virus Protection Reports
- Email Protection Reports
- Automatic Update Reports
- Browsing Protection Reports
- Phishing Protection Reports
- Parental Control Reports
Accessing Reports
To access the Reports section, follow these steps:
- Open Quick Heal Mac AV.
- In the navigation panel, click Reports.
- The Reports screen appears.
- Select the report category that you want to view.
The selected report category displays the available records for that security component.
Types of Reports
Quick Heal Mac AV provides separate reports for different security and protection activities. Each report category helps you review activity related to a specific component.
Scanner Reports
Scanner Reports contain information about scanning activities performed by Quick Heal Mac AV. These reports help you review the scans performed on your Mac and the actions taken during scanning.
You can use Scanner Reports to review the history of scanning activity and understand the results recorded by the scanner.
Scanner Reports may include information such as the date and time when a report was generated and the reason for which the report was created.
Viewing Scanner Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Scanner Reports.
- Select the required report record to view its details.
Virus Protection Reports
Virus Protection Reports provide information about activities performed by Virus Protection. Virus Protection continuously monitors your Mac for viruses, malware, and other malicious threats.
These reports help you review security events associated with files and other items monitored by Virus Protection. You can use them to understand what was detected and what action was taken by Quick Heal Mac AV.
Viewing Virus Protection Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Virus Protection Reports.
- Select the required report record to view its details.
Email Protection Reports
Email Protection Reports provide information about activities associated with Email Protection. Email Protection helps protect your Mac against malicious content that may enter through email.
These reports can help you review email-related security events and the actions taken when potentially malicious content is detected.
Use Email Protection Reports when you need to review activity associated with email protection or investigate an email-related security event.
Viewing Email Protection Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Email Protection Reports.
- Select the required report record to view its details.
Automatic Update Reports
Automatic Update Reports contain information about update activities performed by Quick Heal Mac AV.
Keeping Quick Heal Mac AV updated helps ensure that the product has the latest security definitions and updates required to protect your Mac against newly identified threats.
Automatic Update Reports can help you review update-related activity and check the history of updates performed by the product.
Viewing Automatic Update Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Automatic Update Reports.
- Select the required report record to view its details.
Browsing Protection Reports
Browsing Protection Reports provide information about activities associated with Browsing Protection.
Browsing Protection helps protect your Mac when you browse the Internet by blocking access to malicious websites. The corresponding reports help you review activities recorded by Browsing Protection.
These reports can be useful when you want to understand a browsing-related security event or review activity associated with website protection.
Viewing Browsing Protection Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Browsing Protection Reports.
- Select the required report record to view its details.
Phishing Protection Reports
Phishing Protection Reports provide information about activities associated with Phishing Protection.
Phishing Protection helps prevent access to phishing and fraudulent websites that may attempt to steal sensitive information. The reports help you review activities recorded by this protection component.
You can use Phishing Protection Reports to review phishing-related security events and understand the activity recorded by Quick Heal Mac AV.
Viewing Phishing Protection Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Phishing Protection Reports.
- Select the required report record to view its details.
Parental Control Reports
Parental Control Reports provide information about activities associated with Parental Control.
Parental Control allows parents or administrators to control Internet access for children or other users. It can be used to restrict access to website categories, block specific websites, and schedule Internet access.
Parental Control Reports help you review activities associated with these controls.
Viewing Parental Control Reports
- Open Quick Heal Mac AV.
- Click Reports.
- Select Parental Control Reports.
- Select the required report record to view its details.
Viewing Report Details
Each report category contains records of activities performed by the corresponding Quick Heal Mac AV component. You can select a report record to view additional information about the activity.
The information available in a report depends on the type of activity being recorded. Report records may include the date and time when the activity occurred and information about the reason for which the report was generated.
To view the details of a report
- Open Quick Heal Mac AV.
- Click Reports.
- Select the required report category.
- Select the report record that you want to review.
- Review the information displayed for the selected report.
Understanding Report Records
Report records help you track activities performed by Quick Heal Mac AV. Reviewing the records can help you understand what happened on your Mac and when the activity occurred.
For example, Scanner Reports can help you review scan activity, while Virus Protection Reports can help you review protection events. Similarly, Automatic Update Reports can help you check update activity.
The details available for each record may vary depending on the report category and the activity recorded.
Using Reports to Review Security Activity
Reports provide a convenient way to review security activity without having to access each protection component separately.
You can use Reports to:
- Review previous scanning activity.
- Check activities recorded by Virus Protection.
- Review email protection activity.
- Check update-related activity.
- Review browsing protection events.
- Review phishing protection activity.
- Review Parental Control activity.
Using Reports for Troubleshooting
Reports can help when you need to investigate a security event or troubleshoot an issue with Quick Heal Mac AV.
If you notice unexpected behavior or want to understand an action taken by Quick Heal Mac AV, open the relevant report category and review the available records.
For example, if you want to investigate a threat detected during a scan, review the relevant Scanner Reports or Virus Protection Reports. If you want to investigate a website-related security event, review the relevant Browsing Protection Reports or Phishing Protection Reports.
Report information may also be useful when contacting Quick Heal Support. Reviewing the relevant report before contacting support can help you provide information about the activity or issue you are experiencing.
Managing Reports
Quick Heal Mac AV maintains reports for activities performed by its security and protection components. You can manage the reports according to the options available in the product.
The existing report management options include viewing report details and removing reports that are no longer required.
Deleting a Report
If you no longer need a report record, you can remove it from the report list.
- Open Quick Heal Mac AV.
- Click Reports.
- Select the required report category.
- Select the report that you want to remove.
- Click the available delete or remove option.
- Confirm the action when prompted.
Make sure that you no longer need the report information before removing a report.
Deleting Reports
If the option to remove multiple reports is available, you can remove reports from the selected report list according to your requirement.
Deleted reports are removed from the report list and may no longer be available for review.
Report Retention
Quick Heal Mac AV provides report settings to help manage how long reports are retained.
You can configure report retention settings according to your requirements. This can help prevent old reports from accumulating unnecessarily while allowing you to retain reports for the required period.
Configuring Report Retention
- Open Quick Heal Mac AV.
- Open Settings.
- Select Report Settings.
- Configure the available report retention options.
- Save your settings.
The default report retention period is configured by Quick Heal Mac AV. Change the setting only when required.
Important
The reports available in Quick Heal Mac AV depend on the protection components available in your product. A report may contain no records if the corresponding activity has not occurred.
The information displayed in a report also depends on the type of activity recorded. Therefore, different report categories may contain different types of information.
For optimal protection, keep the security and protection components enabled. Review reports whenever you need to understand security activity or troubleshoot a security-related issue.