Getting Started

To get started, you may need the following information.

1. Prerequisites

Before installing Quick Heal Total Security on your computer, follow these guidelines:

  • Remove any other antivirus software program from your computer if you have any. If multiple antivirus software products are installed on a single computer, it may result in system malfunction.
  • Close all open applications, browsers, programs, and documents for uninterrupted installation.
  • Ensure that you have administrative rights for installing Quick Heal Total Security.

Enabling Screen Reader Support for Visually Impaired Users

Quick Heal Antivirus is designed to support visually impaired users. To enable screen reader functionality, you will need to download the third-party tool, NVDA version 2024.4.2, from the link provided here: https://dlupdate.quickheal.com/builds/nvda/nvda_2024.4.2.exe

The NVDA screen reader is available for free to all users.

Note: NVDA is only available for PCs running Microsoft Windows 8.1 and later.

2. System requirements

To use Quick Heal Total Security, you must ensure the following requirements.

    A. Device requirements

    • 2.9 GB disk space.
    • 4 GB and above RAM
    • Internet Explorer 6 or later
    • Internet connection to receive updates
    • Minimum screen resolution 1024 * 768
    • Display Setting: Set recommended value for optimal app display

    B. System requirements

    Desktop operating system : Microsoft Windows 11, 10, 8.1, 8 fully patched (32- and 64-bit)

    Note:

    • The requirements are applicable to all flavors of the operating systems.
    • The requirements are applicable to the 32-bit and 64-bit operating systems unless specifically mentioned.
    • System requirements may change from time to time. It is advisable that you check for the latest system requirements at http://www.quickheal.com.
    • Quick Heal Antivirus version 24 and newer do not work on dual boot systems. If you’re using a dual boot setup (like Windows and Linux), you’ll need to either use an older version of Quick Heal or switch to a single boot system.

    Processors Supported: Intel or AMD processor, 32-bit (x86) or 64-bit (x64), 1 GHz or higher

    C. Supported POP3 email clients

    Quick Heal Total Security supports the following email clients.

    • Microsoft Outlook Express 5.5 and later
    • Microsoft Outlook 2000 and later
    • Netscape Messenger 4 and later
    • Eudora
    • Mozilla Thunderbird
    • IncrediMail
    • Windows Mail

    Note:

    • The Email Protection feature does not support encrypted email connections that use Secure Sockets Layer (SSL).
    • IPV6 protocol is supported by Quick Heal antivirus.

3. Feature specific compatibility

Features Conditions
Spy Alert • This feature supports Microsoft Edge Chromium, Mozilla Firefox version 52.9.0 and above, and Google Chrome version 63 and above.
Browser Sandbox • This feature supports Internet Explorer, Google Chrome, Mozilla Firefox-32bit and Microsoft Edge chromium.
Game Booster • If Virus Protection is disabled, Game Booster will not work.
• Game Booster will work on four logical processors (CPUs) or higher.
Safe Banking • This feature supports Internet Explorer, Google Chrome, Mozilla Firefox-32bit and Microsoft Edge chromium.

Related Information

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